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General Information
    • ISSN: 2382-6185
    • Frequency: Quarterly (2015-2016); semiyearly (Since 2017)
    • DOI: 10.18178/IJKE
    • Editor-in-Chief: Prof. Chen-Huei Chou
    • Executive Editor: Ms. Nina Lee
    • Indexed by: Google Scholar, DOAJ, Engineering & Technology Digital Library, Crossref, ProQuest
    • E-mail: ijke@ejournal.net
Editor-in-chief
Prof. Chen-Huei Chou
College of Charleston, SC, USA
It is my honor to be the editor-in-chief of IJKE. I will do my best to help develop this journal better.
IJKE 2016 Vol.2(2): 100-103 ISSN: 2382-6185
doi: 10.18178/ijke.2016.2.2.061

The Study to the Levels of Knowledge Management in Mount Laojun Scenic Spots in Lijiang

Ding Li, Shang-Cheng Zhang, and Xiao-Qing Li
Abstract—Knowledge management (KM) is applied at the scenic area management and used to explore innovative models in travel services management. Knowledge management has a positive meaning to improve service standards and quality. Based on the questionnaire investigation, we interview the staffs in Laojun Mount scenic. This study takes Laojun Mount scenic area in Lijiang, Yunnan as an example to construct the performance of KM evaluation system in this scenic. The fuzz AHP is applied to determine the weight of each index and the KM results of comprehensive evaluation. Thus several new methods for further planning and development of Mount Laojun in Lijiang are proposed to enhance the competitiveness of the scenic overall.

Index Terms—Innovation, travel services, comprehensive evaluation, questionnaire survey, AHP, solution.

The authors are with the Tourism and Culture College of Yunnan University, Lijiang, Yunnan, China (e-mail: liding_99@mails.thu.edu.cn, 18288853078@139.com, 53359058@qq.com).

[PDF]

Cite: Ding Li, Shang-Cheng Zhang, and Xiao-Qing Li, "The Study to the Levels of Knowledge Management in Mount Laojun Scenic Spots in Lijiang," International Journal of Knowledge Engineering vol. 2, no. 2, pp. 100-103, 2016.

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E-mail: ijke@ejournal.net