Abstract—The key problem of informal community of
practice is -there is a lot of shared knowledge, but the use of
shared knowledge seems limited. If informal communities of
practice can increase the amount of knowledge usage, it will
become more valuable. This research aims to identify factors
that encourage members of informal community of practice to
use shared knowledge. A single case of Blueplanet community of
practice in pantip.com is used for this research. The primary
data collection is message analysis. The preliminary result,
factors that encourage members of informal community of
practice to use shared knowledge are personal factors
(communication capabilities, and social capability), trust factors
(personal trust, and group trust), and content factors (value and
relevancy, and picture presentation). To enhancing the
understanding of this phenomenal, this study propose new
theoretical point of view that integrate factors that can
encourage members of informal community of practice to use
the shared knowledge.
Index Terms—Knowledge usage factors, online community of
practice, knowledge management.
Atchima Manthon is with the Department of Information Technology,
Faculty of Science and Technology, Valaya Alongkorn Rajabhat University
under the Royal Patronage, Thailand (e-mail: atchima@ vru.ac.th).
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Cite: Atchima Manthon, "The Influence Factors of Knowledge Usage in Online Informal Community of Practice," International Journal of Knowledge Engineering vol. 2, no. 4, pp. 153-157, 2016.
