Abstract—Managing knowledge in the small and medium industry needs a different approach from the larger organization. The unique way of small and medium industry in implementing knowledge management encourages many studies in this field. The purpose of this study is to identify the implementation of knowledge management in small and medium industry, especially in Kampoeng Batik Laweyan. The knowledge management explored in this study is in term of Knowledge identification, knowledge creation and acquisition, knowledge storage and retrieval, knowledge dissemination, knowledge application, and knowledge evaluation. Related to the implementation of knowledge management, the 53 batik small and medium industries in Kampoeng Batik Laweyan are distributed in 3 clusters. The first, second, and third cluster consists of 34, 14, and 5 small and medium industries consecutively. Cluster I is the most active cluster in implementing all of the six knowledge management processes. The best practice of knowledge creation and acquisition process and knowledge storage and retrieval process can be identified from Cluster I. The best practice of knowledge application process can be identified from Cluster III.
Index Terms—Cluster analysis, knowledge management, small and medium industry.
The authors are with Department of Industrial Engineering, Bandung Institute of Technology and Telkom University, Bandung, Indonesia (e-mail: amelia.kurniawati@gmail.com, iwan@lspitb.ac.id, rya_ryo@yahoo.com, asamadhi@mail.ti.itb.ac.id).
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Cite: Amelia Kurniawati, Iwan Inrawan Wiratmadja, Indryati Sunaryo, and T.M.A. Ari Samadhi, "Knowledge Management in Small and Medium Industry: A Cluster Analysis in Kampoeng Batik Laweyan," International Journal of Knowledge Engineering vol. 5, no. 1, pp. 35-39, 2019.
